Primjena teorije komunikacije Paula Watzlawicka na praksu komuniciranja u medicini i zdravstvu
Abstract
Communication is the process of creating meaning between two or more persons. The starting point of the Paul Watzlawick’s communication theory is the relationship be-tween individuals and properties of this relationship. Each individual is realized/experienced through dealing with others, acting towards others, and through activity of others towards her/him. The relationship with others defines and characterizes the individual. The quality and nature of this relationship determines one’s individuality and differs individuals from each other.Medicine and health care are based precisely on the relationship. It should be taken into account how until recently exclusive physician - patient relationship, today is viewed in a broader, multidimensional relationship: health professional - patient - the environment.In this context, the five axioms of Paula Watzlawick’s communication theory will be analyzed:1. it is impossible not to communicate;2. any communication consists of the content and the relationship;3. nature of the relationship depends on the interpretation of the behaviour of commu-nicators;4. communication can be verbal and nonverbal;5. communication can be symmetrical or complementary.
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