Business Systems Research, Vol. 4 No. 1, 2013.

Table of contents

Full text

Invited Article: The Future of CRM is UX (page 4-13)

Jakov (Yasha) Crnkovic
Original scientific paper

Reorganization in Multi-Agent Architectures: An Active Graph Grammar Approach (page 14-20)

Schatten Markus
Original scientific paper

Monitoring SOA Applications with SOOM Tools: A Competitive Analysis (page 21-35)

Ivan Zoraja, Goran Trlin, Marko Matijević
Original scientific paper

Selection Process of ERP Systems (page 36-48)

Bálint Molnár, Gyula Szabó, András Benczúr
Original scientific paper

An Empirical Evaluation of GARCH Models in Value-at-Risk Estimation: Evidence from the Macedonian Stock Exchange (page 49-64)

Vesna Bucevska
Original scientific paper

A Simple Discrete Approximation for the Renewal Function (page 65-75)

Alenka Brezavšček
Original scientific paper

Academic Mobility in the Western Balkans (page 76-86)

Jasna Bošnjović, Veljko Trivun
Original scientific paper

Corruption and Information Sharing as Determinants of Non-Performing Loans (page 87-98)

Fawad Ahmad
Original scientific paper

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