Izvorni znanstveni članak
https://doi.org/10.2478/aiht-2024-75-3883
Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
Darja Maslić Seršić
; University of Zagreb Faculty of Humanities and Social Sciences, Department of Psychology, Zagreb, Croatia
Slađana Režić
; University Hospital Centre Zagreb, Department for Quality Assurance and Improvement in Healthcare, Zagreb, Croatia
Sažetak
The burnout syndrome has been in the focus of occupational health experts for several decades, and a new diagnostic tool – Burnout Assessment Tool (BAT-23) – has given a strong impetus to its research. The tool is designed to self-assess four core dimensions of the burnout syndrome: chronic exhaustion, cognitive and emotional impairment at work, and mental distancing from work. However, little is known about how burnout is assessed from the perspective of a colleague. The aim of our study was to compare the answers to the BAT-23 questionnaire provided by nurses and their immediate supervisors to see if these coincide or differ. Data were collected on a sample of 48 pairs (N=96) of nurses from a clinical hospital in Croatia. Each pair consisted of the head nurse of a particular ward and a randomly selected subordinate nurse in the same ward. BAT-23 was applied in supervisor- and self-assessment versions. Both assessments showed high reliability coefficients (0.73–0.90 for supervisor rating and 0.72–0.86 for self-rating). Cohen’s kappa index of agreement between the two was low (0.059; 62.5 %). As expected, self-assessments indicated high incidence of burnout in nurses, whereas the assessment of their immediate supervisors showed a tendency to underestimate their burnout experience.
Ključne riječi
BAT-23; Cohen’s kappa; healthcare workers; supervisor’s assessment
Hrčak ID:
324311
URI
Datum izdavanja:
19.12.2024.
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