Preliminary communication
https://doi.org/10.17818/EMIP/2025/14
MEASURING THE PERFORMANCE OF HUMANITARIAN SUPPLY CHAINS: A SYSTEM OF INDICATORS
Dušan Repik
; University of Defence, Brno, Czech Republic, Faculty of Military Leadership, Department of Logistics
*
Pavel Foltin
orcid.org/0000-0001-8270-0390
; Brno University of Technology, Czech Republic, Institute of Forensic Engineering, Department of Risk Engineering
* Corresponding author.
Abstract
Humanitarian supply chains are essential for timely and effective crisis response, yet measuring their performance remains challenging. This article identifies and analyzes factors influencing the performance of humanitarian supply chains, aiming to establish a comprehensive performance measurement system. Initially, it examines the current methods used to assess performance in these supply chains. Based on this analysis, a structured system of performance indicators is proposed, distinguishing between efficiency and effectiveness in processes and measuring outcomes to evaluate the results and impact of humanitarian efforts. The research concludes with a validated set of indicators designed to enhance efficiency and optimize logistics capabilities in humanitarian operations, providing practical value for application within humanitarian organizations.
Keywords
humanitarian supply chains; KPI; performance measurement; 3E model
Hrčak ID:
331322
URI
Publication date:
29.5.2025.
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