Prethodno priopćenje
https://doi.org/10.17818/EMIP/2025/14
MEASURING THE PERFORMANCE OF HUMANITARIAN SUPPLY CHAINS: A SYSTEM OF INDICATORS
Dušan Repik
; Sveučilište obrane, Češka Republika, Fakultet vojnog vođenja, Katedra za logistiku
*
Pavel Foltin
orcid.org/0000-0001-8270-0390
; Tehnološko sveučilište u Brnu, Republika Češka, Institut za forenzičko inženjerstvo, Odjel za inženjering rizika
* Dopisni autor.
Sažetak
Humanitarian supply chains are essential for timely and effective crisis response, yet measuring their performance remains challenging. This article identifies and analyzes factors influencing the performance of humanitarian supply chains, aiming to establish a comprehensive performance measurement system. Initially, it examines the current methods used to assess performance in these supply chains. Based on this analysis, a structured system of performance indicators is proposed, distinguishing between efficiency and effectiveness in processes and measuring outcomes to evaluate the results and impact of humanitarian efforts. The research concludes with a validated set of indicators designed to enhance efficiency and optimize logistics capabilities in humanitarian operations, providing practical value for application within humanitarian organizations.
Ključne riječi
humanitarian supply chains; KPI; performance measurement; 3E model
Hrčak ID:
331322
URI
Datum izdavanja:
29.5.2025.
Posjeta: 1.587 *