Preliminary communication

DIFERENCIRANJE DIFFERENTIATION OF PORT SYSTEM TECHNOLOGICAL PROCESSES FOR ESTABLISHING THE PORT SERVICE QUALITY

Natalija Jolić ; Faculty of Transport and Trafrfic Sciences, University of Zagreb, Croatia
Tonći Lazibat ; Faculty of Economics and Business, University of Zagreb, Croatia
Ante Jolić ; Miniytry of Internal Affairs, Zagreb, Croatia

Abstract

Modern tendencies of transport market globalization and traffic subsystems integration have been greatly changing the functioning methods of the social and economic life and have initiated the adaptation to new processes. Consequently, the study of port system competitiveness is imposed as the condition of successful functioning stipulating the study of implementing new technologies and establishing high safety standards. The port system competitiveness is a characteristic which is the objective of every port system since it directly reflects its status and behaviour on the maritime transport market recognizing the commercial and industrial function of a port and meeting the requirements set by the clients.

Keywords

transport technology; technological processes; port system; port service quality; quality management

Hrčak ID:

38538

URI

https://hrcak.srce.hr/38538

Publication date:

30.6.2008.

Article data in other languages: croatian

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