Preliminary communication

https://doi.org/10.20867/thm.13.3.6

Logistics processes in a tourism destination

Zoran Ivanovic ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia
Tea Baldigara orcid.org/0000-0003-2563-2533 ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia

Abstract

The purpose of this paper is to underline the importance of understanding tourism destinations as organisational systems, examine logistics as a system or subsystem of the tourism destination system, and identify and define the logistics processes that are involved in creating the product of a tourism destination.
The paper is based on the assumption that logistics processes play an important role in shaping the offering of a tourism destination. Understanding tourism destinations as organisational systems can help in optimising logistics flows, and this is becoming a vital precondition to creating a well-designed offering for a tourism destination.

Keywords

systems theory; process approach; tourism destination as a system; logistics as a system; logistics processes

Hrčak ID:

181080

URI

https://hrcak.srce.hr/181080

Publication date:

30.12.2007.

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