Review article
https://doi.org/10.17818/DIEM/2021/1.20
DEFINITIONS AND MEASURES OF WORKPLACE LEARNING AND JOB SATISFACTION IN THE CONTEXT OF INDUSTRY 4.0
Sara Soldo
orcid.org/0000-0002-7853-6572
; School of Business, University of Mostar, Mostar, Bosnia and Herzegovina
Abstract
People obtain more knowledge, information and skills on the job market. Thus, the management of human resources is being more crucial for every organization. The concept of workplace learning is becoming an essential factor for businesses success, especially in the times of crisis. It helps companies to stay competitive on the market and helps them to respond promptly to the challenges caused by rapid changes due to the fourth industry revolution. The concept of “Industry 4.0” represents the fast gains of developed technologies and applications in industries that help with increasing the productivity, but also require the employees to continuously improve and learn in order to be able to integrate with new technological improvements. However, different authors have different definitions of what job satisfaction really is. It is an extensively researched yet a barely understood phenomenon in organizations. Job satisfaction yields to subjective perception of how one feels about work. Thus, various factors, both external and internal, are associated with it. This paper aims to provide the definitions and reviews of active workplace learning measures used in empirical studies in human resource development and most commonly used measures for job satisfaction. The research paper can provide organizations and practitioners with the information on different approaches that can be used to measure and identify employees’ preferences and to help them find a way to satisfy their workers and keep them at their side in this fast-changing work environment.
Keywords
workplace learning measurement; job satisfaction measurement; industry 4.0
Hrčak ID:
261910
URI
Publication date:
7.9.2021.
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