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Original scientific paper

https://doi.org/10.15291/libellarium.3906

Digital technology and senior citizens in the city of Osijek: a quantitative study

Kornelija Petr Balog orcid id orcid.org/0000-0002-4970-9446 ; Faculty of Humanities and Social Sciences, University of J. J. Strossmayer of Osijek, Osijek Croatia
Sanjica Faletar orcid id orcid.org/0000-0001-7387-6458 ; Faculty of Humanities and Social Sciences, University of J. J. Strossmayer of Osijek, Osijek Croatia
Tomislav Jakopec ; Faculty of Humanities and Social Sciences, University of J. J. Strossmayer of Osijek, Osijek Croatia


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Abstract

Purpose. The world population is continuously ageing, and a significant amount of world efforts has already been dedicated to increasing the quality of life of the population in the age-group of 65+. A way to achieve this goal is to introduce older generations to the benefits of digital technology. This paper presents the findings of a study on digital technology adoption and the online information needs of senior citizens in the city of Osijek, Croatia.

Methodology. The study was conducted on a sample of 188 participants from September to December 2021. The data was collected by the means of a paper survey distributed to respondents in several locations: a local senior care home, the farmers market, and a non-profit organization.

Findings. The respondents in our sample prefer smartphones (49.5%) and personal computers or laptops (27.7%) over tablet computers and smartwatches. The internet is used by almost 70% of the respondents, mostly for purposeful searches for information or communication. E-learning, e-shopping, or e-government applications are used rarely. The study detected significant differences in digital technology use concerning gender, age, life satisfaction and living with a partner.

Social implications. In order to support and promote the active ageing of senior citizens in Osijek, a more systematic approach at the level of city administration is needed in order to ensure a better understanding and use of digital technology by this vulnerable demographic group.

Originality. The paper presents a valuable contribution to further understanding the ICT adoption, skills and online information behaviour of senior citizens in Osijek, Croatia.

Keywords

digital technology, digital technology use, online information needs, senior citizens, Osijek (Croatia)

Hrčak ID:

300145

URI

https://hrcak.srce.hr/300145

Publication date:

31.12.2022.

Article data in other languages: croatian

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