Professional paper
PRIVACY PROTECTION AND DATA SECURITY REFERING TO DIRECT MARKETING
Mirna Sudar-Kulčar
; Croatian Studies, University of Zagreb, Zagreb, Croatia
Abstract
Privacy protection and data security become important part of
business practice. In the same time customers are concernd about personal data missusage. Regarding this, in the world, and finally in
Croatia, new laws and codes have been created to regulate and recommend how to communicate with customers and for those who do not respect decency, discretion and safety to set penalties. In direct marketing straight communication with prospective buyers and customers is essential. Target marketing campaigns are based on data base (which f.e. include consumer name, address, information about purchase behaviour etc.). Mailing lists are important for direct marketers because they send advertising materials to the potential buyers.
Sometimes consumers are not satisfied with marketing activities because they are frightened of inappropriate data usage, privacy disturbance and bothering.
Keywords
privacy protection; data security; privacy protection and data security laws; new aspects of marketing; direct marketing; privacy policy
Hrčak ID:
20885
URI
Publication date:
29.4.2006.
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