Preliminary communication
https://doi.org/10.20867/thm.4.1.3
Statistical indicators for hotel's results
Ivanka Avelini Holjevac
; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia
Abstract
Information and communication systems are business resources of the hotel industry valorized on the market. Hotel industry is an activity with international character of dealing business, because it gives domestic and foreign guests needed services. The presence on the international market gives conditions for acceptance of a range of international information and communication standards at the market. If the hotel is not recognized by the tourism market, it has no survival and development possibilities. Information about dealing business in
hotel are a capital, but satisfying conditions about beeing complete, correct, on time and comparable.
This paper analyzes the system of statistical standard business indicators, with the aim to enable and fasten the process of management adaptation in Croatian hotels, with needs of contemporary management and inclusion in international statistics of hotel industry.
Keywords
indicators; information; business success; standards; hotel industry
Hrčak ID:
182079
URI
Publication date:
30.7.1998.
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