EFFECTIVENESS OF THE E-PERMIT SYSTEM IN THE PROCEDURE FOR OBTAINING BUILDING PERMITS IN THE REPUBLIC OF CROATIA
DOI:
https://doi.org/10.30925/zpfsr.44.3.4Keywords:
e-administration, ePermit, construction permit, efficiency, special administrative procedures.Abstract
The aim of the paper is to analyse the use and effectiveness of the ePermit system in the process of obtaining building permits in the Republic of Croatia, and in the context of the development of e-government in the Republic of Croatia and the European Union. For the theoretical part of the work, a relevant scientific and professional literature and appropriate scientific methods are used. The paper presents the results of the conducted empirical research through an online questionnaire, that was sent to 116 available e-mail addresses of heads or branch managers of jurisdiction county and city administrative departments or related branches that issue building permits to the head of the Department of Building and User Permits of the Ministry of Spatial Planning, Construction and State Property. Based on the results of this research, compared with the results of two previous studies on this topic, and in relation to the presented reports, the normative and strategic framework of the European Union and the Republic of Croatia, it can be concluded that the ePermit system has accelerated and improved the process of obtaining building permits in the Republic of Croatia.
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Copyright (c) 2023 Marijeta Vitez Pandžić, Ana Đanić Čeko
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