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Sigurnost : časopis za sigurnost u radnoj i životnoj okolini, Vol.59 No.1 Travanj 2017.

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OCCUPATIONAL STRESS OF NURSES IN HOMES FOR ELDERLY PERSONS

Silvia Rusac   ORCID icon orcid.org/0000-0002-6953-9624 ; Studijski centar socijalnog rada, Pravni fakultet Sveučilišta u Zagrebu, Zagreb, Hrvatska
Matea Bošnjak ; Centar za socijalnu skrb, Zagreb, Hrvatska
Marijana Kletečki Radović ; Studijski centar socijalnog rada, Pravni fakultet Sveučilišta u Zagrebu, Zagreb, Hrvatska

Puni tekst: hrvatski, pdf (149 KB) str. 7-18 preuzimanja: 44* citiraj
APA
Rusac, S., Bošnjak, M., Kletečki Radović, M. (2017). PROFESIONALNI STRES MEDICINSKIH SESTARA U DOMOVIMA ZA STARIJE OSOBE. Sigurnost : časopis za sigurnost u radnoj i životnoj okolini, 59(1), 7-18. Preuzeto s http://hrcak.srce.hr/179773

Sažetak
SUMMARY: The aim of this qualitative study was to identify the sources and signs of occupational stress in nursing homes for the elderly and offer an insight into the factors of protection important in coping with stress. The study included 11 nurses employed in different homes for the elderly in the city of Zagreb which are under the jurisdiction of the City Office for Social Care and Persons with Disabilities. Data were collected via semi-structured interviews. The nurses working in the homes for the elderly perceived the following as sources of stress: organization (shortage of professional staff and shift work), the nature of the work (including frequent experience of death of the inmates), caring for patients with mental problems (e.g. those suffering from Alzheimer's disease), and communication with family members. The participants in the study named the following physical indicators of stress: sweating, digestive problems, loss of appetite, sleep difficulties, stomach aches, headaches, fatigue and arrhythmia. The psychological consequences of stress were manifested in feelings of sadness and depression, nervousness, and tension.
Some of the protective factors in coping with the identified sources of stress are active confrontation, working environment, and formal support. Stress in professional workers caring for the elderly is a relatively unexplored area therefore the results obtained may serve as an insight into the key issues and areas for improvement in the homes. In this regard, it is particularly important to introduce professional support staff to ensure quality work. Also, the findings may be used as a starting point and guidelines for further research in the field of stress experienced by professional caregivers who work with elderly people.

Ključne riječi
Key words: working with the elderly, nurses, occupational stress

Hrčak ID: 179773

URI
http://hrcak.srce.hr/179773

[hrvatski]

Posjeta: 90 *