Izvorni znanstveni članak
Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
Lidija Andrijašević
; Department of Medical Informatics University of Zagreb, School of Medicine, Zagreb, Croatia
Petra Angebrandt
; Department of Medical Informatics University of Zagreb, School of Medicine, Zagreb, Croatia
Josipa Kern
; Department of Medical Informatics University of Zagreb, School of Medicine, Zagreb, Croatia
Sažetak
Aim To evaluate the primary health care information system
from the general practitioner’s (GP) point of view.
Methods Sixty-seven Croatian GPs were distributed a
questionnaire about characteristics of the GP’s office, overall
impression of the application, handling of daily routine
information, more sophisticated information needs, and
data security, and rated their satisfaction with each component
from 1 to 5. We also compared two most frequently
used applications – application with distantly installed
software (DIS) and that with locally installed software (LIS,
personal computer-based application).
Results GPs were most satisfied with the daily procedures
and the reminder component of the health information
system (rating 4.1). The overall impression ranked second
(3.5) and flexibility of applications followed closely (3.4).
The most questionable aspect of applications was data security
(3.0). LIS system received better overall rate than DIS
(4.2 vs 3.2).
Conclusion Applications received better ratings for daily
routine use than for overall impression and ability to get
specific information according the GPs’ needs. Poor ratings
on the capability of the application, complaints about
unreliable links, and doubts about data security point to a
need for more user-friendly interfaces, more information
on the capability of the application, and a valid certificate
of assessment for every application.
Ključne riječi
Hrčak ID:
82895
URI
Datum izdavanja:
15.2.2012.
Posjeta: 1.158 *