Izvorni znanstveni članak
Determining the Managerial Skills’ Training Needs of Retail and Wholesale Industry in Tshwane Area of Gauteng
Louise Van Scheers
; Department of Marketing & Retail Management, college of Economics & Management Sciences, University of south Africa, Pretoria, South Africa
Adefulu Adesoga
; Department of Marketing & Retail Management, college of Economics & Management Sciences, University of south Africa, Pretoria, South Africa
Botha Johan
; Department of Marketing & Retail Management, college of Economics & Management Sciences, University of south Africa, Pretoria, South Africa
Sažetak
The paper determines the managerial skills training needs of Retail and Wholesale industry in Tshwane area of Gauteng. Several researches identified range of problem with retail and wholesale businesses emanating from lack of managerial skills without identifying the lacking skills. Survey research method was adopted. The population of study was the retail and wholesale businesses in Tshwane area of Gauteng from which sample were selected using multistage and convenience sampling technique. Questionnaire was used as research instrument, validated through content validity while reliability was done through test-re test method .The Cronbach alpha value was 0.836. Descriptive analysis was employed to analyze data and make decisions. The paper identified business management, financial management, marketing and sales management together with access to funds and adequate financial record keeping as the major challenge as well as the managerial training needs of the retail and wholesale. In effect the big challenge is the conceptual skills that is lacking. The paper concluded that management effectiveness of the retail and wholesale industry will strongly depend on adequate managerial skill in the business. By implication, business operators are exposed to relevant managerial training required of them while the various support servicesto small and medium scale enterprises are to focus on the conceptual needs of theretail and wholesale industry for ultimate effective performance and contribution to economic development.
Ključne riječi
managerial Skill; Training needs; Retail and Wholesale industry; Tshwane SMEs
Hrčak ID:
153501
URI
Datum izdavanja:
31.12.2015.
Posjeta: 1.327 *