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Image Redesign as a Tool for Safeguarding a Destination’s Market Prosperity: The Case of Dubrovnik

Ivo Kunst ; Institut za turizam, Zagreb, Hrvatska

Puni tekst: engleski pdf 3.739 Kb

str. 55-75

preuzimanja: 827



The city of Dubrovnik, particularly its historical core protected by UNESCO
and the space in its immediate vicinity, has been exposed to an excessively growing
tourist demand for more than a decade. This is especially true in the case of one-day
transit visitors originating either from cruise ships or from organized tourist groups.
As a consequence, the historic city centre is experiencing growing tourist congestion.
This is accompanied by a constant decrease in the quality and structure of food and
beverage and other tourism related services, which are adapting themselves increasingly
to a less demanding transient tourism demand. The above developments not
only severely undermine the local population’s quality of life, but also have important
implications for the long-term image of Dubrovnik on the tourism destinations market.
Following a critical examination of Dubrovnik’s prevailing tourism development policy
and its viability, not only from its socio-economic perspective, but in the context
of its long-term impact on the city’s market prosperity as well, this paper, based on
qualitative research insight, proposes changes in the City’s unique selling proposition
in order to decrease the problem of tourist congestion and sustain Dubrovnik’s competitiveness
on the tourism destination market in the years to come.

Ključne riječi

Dubrovnik, tourism development model, market prosperity, sustainability

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Podaci na drugim jezicima: hrvatski

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