Tehnički glasnik, Vol. 12 No. 2, 2018.
Stručni rad
https://doi.org/10.31803/tg-20170809204554
Success measurement of business processes
Ivica Kaniški
; University North, Varaždin, Croatia
Ivan Vincek
; University North, Varaždin, Croatia
Sažetak
A business process is an activity or set of activities that accomplish a specific goal of an organization. In almost every organization there are three important pillars that keep the whole organization together - people, processes and technology. All three are linked and if one of them does not work well, others can easily collapse. Success Measurement is a complex activity that includes at least four disciplines: economics, IT, management and accounting, implying the process of quantifying the effectiveness and effectiveness of an action. Success Measurement is a dynamic system that supports the decision-making process by collecting and analyzing information.
Ključne riječi
analysis of business processes; business processes; measuring success; program tools
Hrčak ID:
202365
URI
Datum izdavanja:
15.6.2018.
Posjeta: 3.079 *