Stručni rad
https://doi.org/10.7225/toms.v08.n02.009
Mission Statements in Port Authorities: Empirical Analysis of Content in Spanish Port System
Ignacio de la Peña Zarzuelo
orcid.org/0000-0001-6301-7457
; Polytechnic University of Madrid, School of Civil Engineers
María Jesús Freire-Seoaneb
; University of A Coruña, Department of Economy, Economy and Business Faculty
Beatriz López Bermúdez
; University of A Coruña, Department of Economy, Economy and Business Faculty
Sažetak
Introduction: A structured Strategic Planning process has been developed in the Spanish Port System since 1990s. One of the first elements of this process is the formulation of the mission statement of each Port Authority. Aim: An in-depth review of the mission statements of the Spanish Port Authorities is carried out in this research, and mission statements are assessed from a theoretical point of view. The goal of the study is to discuss how mission statements of these entities are aligned with the international standards. Methods: Mission statements are captured from public sources. Two criteria are used for the assessment: its content (analyzing if the mission statement reflects nine key elements usually considered internationally), and its length (number of words). As the first component is qualitative, a Delphi method was used in the assessment of this element. Results: The mission statements of these Port Authorities reflect more frequently than the benchmark comparison made by over 50 companies seven of the nine key elements. The only two fields in which Spanish Port Authorities show a negative gap are those related to "technology” and
concern of employees”. In terms of length, the average of 32 words is shorter than the 50-100 words recommended by some authors. Conclusions: The Strategic Planning in the Spanish Port Authorities is a long and well -structured process. Port Authorities are essentially market-oriented public organisms and their mission statements seems to be properly formulated following business practices in terms of their content.
Ključne riječi
Mission statement; Strategic plan; Port authority; Corporate identity; Port system; Content analysis
Hrčak ID:
226876
URI
Datum izdavanja:
21.10.2019.
Posjeta: 848 *