Izvorni znanstveni članak
Hotel pioneers' leadership styles: A case study on the founders of Oberoi Group and Soneva and Six Senses Resort and Spa
Manisa Piuchan
orcid.org/0000-0003-2130-6247
; Department of Tourism, Faculty of Humanities, Chiang Mai University, Thailand
Saranmit Prachansit
; Department of Tourism, Faculty of Business, Economics and Communications, Naresuan University, Thailand
Sažetak
This study aimed to demonstrate the leadership characteristics and styles of two leading hotel operators in Asia. It was based on a biographical research technique using secondary data. Content analysis was employed to identify the leadership styles and key characteristics of the selected leaders. The major discussions in this work are separated into two parts. The backgrounds and leadership styles of each hotel operator are discussed in the first part. Results indicated that Sonu Shivdasani, the founder of Soneva and Six Senses Resort and Spa, demonstrated transformational leadership style. By contrast, Mohan Singh Oberoi, the founder of Oberoi Group, exhibited transformational and charismatic leadership. Four commonly shared characteristics on how to be successful hotel leaders are discussed in the second part of the study. The identified characteristics include visionary leadership, charismatic leadership, entrepreneurial leadership and ethical leadership. The study provided supporting information and identified characteristics from the life story, personalities and professional career success of the two hotel operators. Discussions and results could improve our understanding of the styles and shared characters underlying the success of these operators, which will be specifically useful for the development of hotel leadership.
Ključne riječi
leadership; hotel founder; hotel leader; hospitality
Hrčak ID:
230635
URI
Datum izdavanja:
20.12.2019.
Posjeta: 3.093 *