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Free Lunch and Ride Sharing: A New Business Model for Winter Sport Resorts

Riccardo Bonazzi orcid id orcid.org/0000-0002-6838-5926 ; University of Applied Sciences Western Switzerland
Michaël Poli ; University of Applied Sciences Western Switzerland
Patrick Kuonen ; University of Applied Sciences Western Switzerland


Puni tekst: engleski PDF 183 Kb

str. 225-230

preuzimanja: 319

citiraj


Sažetak

This paper proposes a new business model for winter sport resorts, by adopting a cluster approach. By following the guidelines for design research, we propose a new online service, which combines the notions of ridesharing and rebate. Ridesharing is often seen as a solution to reduce the number of cars in winter sport resorts, whereas the delivery of discount coupon has been used to increase the amount of customers. Hence, we propose to reward skiers that share a ride with coupons of complementary activities in the winter sport resorts. We describe our proposed service by describing its customer journey.



This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Ključne riječi

Hrčak ID:

251187

URI

https://hrcak.srce.hr/251187

Datum izdavanja:

31.10.2016.

Posjeta: 687 *