Izvorni znanstveni članak
https://doi.org/10.37741/t.70.3.6
Environmental Skills Gaps in Tourism and Hospitality Organisations: Evidence from Europe
Sheena Carlisle
orcid.org/0000-0002-0894-6832
; Tourism, Hospitality and Events Department, Cardiff School of Management, Cardiff Metropolitan University, Cardiff, United Kingdom
Stanislav Ivanov
orcid.org/0000-0002-6851-5823
; School of Hospitality and Tourism Management, Varna University of Management, Varna, Bulgaria
Corné Dijkmans
orcid.org/0000-0001-5385-8295
; Academy for Tourism, Breda University of Applied Sciences, Breda, The Netherlands
Bartolome Marco-Lajara Marco-Lajara
; School of Economics and Business, University of Alicante, San Vicente del Raspeig, Alicante, Spain
Sažetak
This research analyses the current self-reported level of proficiency of environmental skills, the required future level of proficiency, and the gaps between them. Given the increasingly urgent need for the tourism industry to take action to support environmental management practices, this research provides evidence of key environmental skill gaps. Mixed methods research is applied where the sample includes 1404 respondents to a questionnaire and 264 interviewees from senior management of organisations from five tourism sectors (accommodation establishments, food and beverage outlets, destination management organisations, tour operators and travel agents, visitor attractions) in eight European countries. Analysis of variance, t-tests, correlation and cluster analyses, and Pearson Chi-square tests were employed for data analysis. The findings revealed that the country of registration, the size and the tourism sector type influence significantly the current and future proficiency levels of environmental skills, and the gaps between them. Most respondents did not receive environmental skills training. Theoretical, managerial and policy implications are also discussed.
Ključne riječi
environmental skills; green skills; skill gaps; sustainable tourism; skills training
Hrčak ID:
279105
URI
Datum izdavanja:
13.6.2022.
Posjeta: 1.347 *