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Patient safety culture during the COVID-19 pandemic at the University Hospital for Infectious Diseases „Dr. Fran Mihaljević“

Leonarda Hrain orcid id ; Klinika za infektivne bolesti „Dr. Fran Mihaljević“, Mirogojska 8, 10 000 Zagreb, Republika Hrvatska
Hana Brborović orcid id ; Sveučilište u Zagrebu, Medicinski fakultet, Škola narodnog zdravlja „Andrija Štampar“, Katedra za zdravstvenu ekologiju i medicinu rada i sporta, 10 000 Zagreb, Croatia

Puni tekst: hrvatski pdf 157 Kb

str. 95-102

preuzimanja: 89


Puni tekst: engleski pdf 157 Kb

str. 95-102

preuzimanja: 40



Introduction: The World Health Organization defines patient safety as a health care discipline that aims to prevent and reduce risks, errors, and harm that occurs to patients during the provision of health care. Patient safety is an important public health issue and the most reliable indicator of the quality of the healthcare system.
Participants and Methods: A total of 228 respondents participated in the study with a response rate of 61.13%. The questionnaire used in this paper is the Hospital Survey on Patient Safety Culture reporting in the hospital. The questionnaire examines the attitudes of health professionals about patient safety, treatment errors, and reporting on adverse events in the hospital. Distributions of quantitative data analyzed for normality by the Smirnov-Kolmogorov test showed that the distribution was not normal, therefore, nonparametric analytical procedures were used in the analysis. The results were interpreted at a 5% level of significance.
Results: At the Clinic level, most dimensions had a high level of patient safety culture, except for the dimension Staffing. The most measured strength is in dimensions of Teamwork within units, Supervisor/manager expectations, and actions promoting safety.
Discussion: Although a Clinic for Infectious Diseases found itself on the front line of defense against the new coronavirus, together with its staff, it has shown its excellence in the emerging situation of fighting the new disease.
Conclusion: There is a high level of patient safety in the University Hospital for Infectious Diseases „Dr. Fran Mihaljević“. In addition to continuous efforts to keep the high level at bay, it is important to recruit health professionals to improve staffing.

Ključne riječi

patient safety culture, COVID-19, HSOPSC questionnaire

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Podaci na drugim jezicima: hrvatski

Posjeta: 312 *