Izvorni znanstveni članak
https://doi.org/10.1080/1331677X.2020.1838312
Exploring EN 9100: current key results and future opportunities – a study in the Spanish aerospace industry
Mercedes Grijalvo
Bárbara Sanz-Samalea
Sažetak
This study analyses if the objectives of the EN 9100 framework,
EN 9100 standard, and its certification schema developed by the
International Aerospace Quality Group have been reached and if
they have been beneficial for aerospace companies. Fewer studies
have been conducted on the EN 9100 framework than on other
standards, and studies on the compulsory component are also
rare. This in-depth interview study aims to address that gap. Case
selection is conducted by identifying experienced actors in the
sector, high-level managers from all layers of the Spanish aerospace supply chain (Tiers 0, 1, and 2), and certified auditors. The
results show that the framework has been beneficial for the companies, even though some of its objectives – such as sharing best
practices and cutting additional customer requirements – have
not been achieved. Opinions regarding the framework’s benefits
vary according to the supply chain level. The most favourable
view is found in larger companies, all of which highlighted company motivation as a prime factor. These firms consider that EN
9100 is not focused on innovation but on improving the effectiveness and efficiency of the established strategy.
Ključne riječi
EN 9100; ISO 9000; benefit; motivation; aerospace industry; innovation
Hrčak ID:
301456
URI
Datum izdavanja:
31.12.2021.
Posjeta: 180 *