Izvorni znanstveni članak
https://doi.org/10.1080/1331677X.2022.2140305
Emerging research trends of total quality management in the COVID-19 pandemic: a dynamic evolution analysis
Anran Xiao
orcid.org/0000-0002-0638-2287
Yong Qin
Zeshui Xu
Marinko Škare
orcid.org/0000-0001-6426-3692
Sažetak
As the COVID-19 pandemic rages, the changing trends and emerging
areas of total quality management (TQM) research before and
after the COVID-19 pandemic are spotlighted, while the links
between TQM and environmental social governance (ESG) are
deeply discussed in this study. To explore the impact of the pandemic
on TQM research, a comprehensive bibliometric analysis is
conducted by collecting 1465 pre-pandemic and 76 post-pandemic
publications from the WoS database. Further, the fundamental characteristics,
conceptual structure and intellectual and social structure
of TQM research are statistically analysed through bibliometric tools.
Consequently, this article methodically sorts out the evolution, new
research areas, primary sources, national collaboration networks
and influential themes within an intricate and large TQM research
system. The linkages between ESG and TQM are explored by focussing
on some emerging topics after the outbreak such as sustainability
and environmental management, which advances the
innovative attempt towards the goal of cooperating sustainability.
Finally, we offer some enlightening new perspectives on economic
construction and social life during the pandemic to better cope
with the negative effects of the pandemic.
Ključne riječi
Total quality management; COVID-19 pandemic; bibliometric analysis; environmental social governance
Hrčak ID:
306713
URI
Datum izdavanja:
30.4.2023.
Posjeta: 230 *