Professional paper
https://doi.org/10.69827/bhdmi-39976
Digital Transformation and Information Security Challenges in Hospital Operations
Dražen Milković
; University Hospital Centre Zagreb, Zagreb, Croatia
Abstract
The challenges of increased demand for various specialist medical services, as well as the growing complexity of medical operations, can be mitigated through the automation and integration of business processes and the application of new innovative solutions. The intensive use of numerous information technologies, along with increasing connectivity and mobility, exposes hospital operations to risks arising from the digital environment, while simultaneously setting new requirements regarding security and business continuity. The digital footprint of each individual is also expanding, making them more vulnerable to information security threats, which we are often not sufficiently aware of. Agile improvement of business processes in medical practice, supported by advanced information technology solutions, is becoming a necessity in today’s era of digital business transformation. In providing healthcare to patients, large amounts of medical data are created, collected, and processed, which must be appropriately protected from unauthorized use. The aim of this consideration is to provide insight into how technological progress affects changes in hospital operations and the provision of healthcare to patients. The intensive use of digital technologies is inevitably linked to risks that arise from the digital environment in which everything is interconnected. In the digital environment, changes are becoming faster and more visible, from the digital tools available to us, the opportunities they provide and the challenges of digital security they bring. For all these reasons, the management of healthcare institutions faces new challenges that must be addressed through responsible governance, so that organizations can safely achieve their goals in the context of digital transformation and information security.
Keywords
digital transformation; information security; cybersecurity; corporate governance; business processes; artificial intelligence
Hrčak ID:
342575
URI
Publication date:
29.12.2025.
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