Preliminary communication
Developing the function of human resource management with a view to building competitive advantage of enterprises in Bosnia and Herzegovina
Adisa Delić
; University of Tuzla, Faculty of Economics, Tuzla, Bosnia and Herzegovina
Selma Smajlović
; University of Tuzla, Faculty of Economics, Tuzla, Bosnia and Herzegovina
Abstract
Contemporary business environment generates hyper changes and hyper competition, which is why enterprises
are challenged to search for new sources to preserve and build competitive advantage in the
global marketplace. In the theory and practice of management, the general view is that people and their
knowledge are becoming a fundamental value in modern enterprises, and that successful human resource
management is an important determinant of competitiveness. However, the importance of having specific
knowledge and skills in the enterprises in Bosnia and Herzegovina (BiH) is still not recognized and human
resources of these enterprises are not treated in accordance with their importance. Therefore, the objective
of this paper is to point to the state and prospects of human resource development in the enterprises
in BiH in the context of improving their competitiveness. This paper includes the results of one part of the
empirical research covering 120 enterprises from BiH. The research was conducted in order to identify and
analyze the situation in the field of key phases of human resource management in these enterprises (job
analysis, human resource planning, management and selection of human resources, training and human resource
development, evaluation of work performance, selection and implementation of the reward system,
and management of human resource fluctuation). Based on the results, it can be concluded that the human
resource management in these enterprises is underdeveloped when viewed as a special managerial function
or business function, but also when treated as a separate modern business orientation in which people and
their knowledge are the key value in the enterprise. The study results also show inadequate organizational
treatment of human resource management in the enterprises in BiH, considering that managers’ awareness
about the importance of establishing a department of human resources in these enterprises is still not sufficiently
developed.
Keywords
human resources; competitive advantage; enterprises in BiH
Hrčak ID:
132842
URI
Publication date:
24.12.2014.
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