Preliminary communication

https://doi.org/10.31217/p.30.1.2

Improving the coastal line passenger traffic management system by applying information technologies

Deša Rathman ; Celebes IT d.o.o., Dubrovnik, Croatia
Edvard Tijan orcid.org/0000-0002-7642-0496 ; University of Rijeka, Faculty of Maritime Studies, Rijeka, Croatia
Alen Jugović orcid.org/0000-0001-5031-4655 ; University of Rijeka, Faculty of Maritime Studies, Rieka, Croatia

Abstract

The paper analyses the features of public coastal liner shipping, public transport services in Croatia and the Croatian seaport system. Business processes within the system of public line transport services are analyzed – the management process, the fundamental process (transportation) and the support processes. The shortcomings of the existing system are stated, and improvement of the system by using information technology is proposed. The authors present the necessary adaptations of the public coastal liner shipping system with the goal of increasing system functionality, and the development of management tools (and the public coastal liner shipping services in general) by information system implementation – the appropriately designed information system, combined with standardized system elements. Such system will ensure a higher level of efficiency, together with stability and business continuity.

Keywords

Passenger traffic management; Coastal line system; Information technologies

Hrčak ID:

160438

URI

https://hrcak.srce.hr/160438

Publication date:

29.6.2016.

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