Original scientific paper
https://doi.org/10.1080/1331677X.2016.1197552
Examination of factors influencing employees’ adoption of mobile commerce and services in Turkey
Ibrahim Akman
Mohammad Rehan
Abstract
This study first reviews and discusses mobile technology issues from a global perspective, and then investigates the impact of demographic
(gender, age, income), personal (ICT experience, work experience),
and organisational (sector) factors related to employees on adopting
mobile commerce (m-commerce) and mobile services (m-services).
A survey is conducted among employees from government- and
private-sector organisations for this purpose, assuming that this
group plays an important role in helping to adopt new technologies
in societies. Based on this survey, the results indicate that gender,
experience, and sector have an impact on attitude towards using
m-technologies and that such attitude has a significant effect on the
actual use of m-technologies.
Keywords
Mobile commerce; mobile services; demographic factors; personal actors; organizational factors
Hrčak ID:
171760
URI
Publication date:
22.12.2016.
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