Original scientific paper
https://doi.org/10.1080/1331677X.2016.1211946
The influence of intellectual capital on innovativeness and growth in tourism SMEs: empirical evidence from Slovenia and Croatia
Doris Gomezelj Omerzel
Dora Smolčić Jurdana
Abstract
The innovative capability of an organisation depends on the intellectual capital that it possesses. Our research attempts to
examine the influence individual intellectual capital components
have on the innovativeness and consequent growth of a company.
This article proposes a classification and measurement method of
intellectual capital, highlighting the following three components;
human capital, organisational capital, and social capital. Our aim is to
explain innovation performance and company growth by showing the
importance of each intellectual capital dimension on a specific type of
innovation (product, process, marketing, and organisational). To this
end, a questionnaire survey was performed on 2800 Slovenian and
1700 Croatian small and medium enterprises (SMEs) in the tourism
area. A data sample of 359 companies was analysed using SPSS 19 andthe EQS 6 statistical programme to employ multivariate data analyses techniques through developed hypotheses.
Keywords
Tourism; innovativeness; firm growth; intellectual capital
Hrčak ID:
171789
URI
Publication date:
22.12.2016.
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