Original scientific paper

BUSINESS OPERATIONS BETWEEN EFFICIENCY AND EFFECTIVENESS

Vojko Potočan orcid.org/0000-0001-6578-668X ; Faculty of Economics and Business University of Maribor, Maribor, Slovenia

Abstract

The existence and development of organizations depends on achievement of requisite holistic efficiency and effectiveness of their operations and bahaviour. But in theory (of organization and management) and business practice do not exist common understanding of efficiency and effectiveness, their relations and sinergies. When we try to investigate their definitions and relations we must take into account problems of many conflicts, which reflect their “different non-optimalty (unsuitability, inapproapriateness)”. This contribution discusses three theses: 1) how to more (requisitely) holistically understand relations between efficiency and effectiveness in the frame of business (its working and functioning), 2) how to understand their relations from the viewpoint of conflicts, and 3) one can create solution to remove a problem of different conflicts between efficiency and effectiveness in business.

Keywords

conflict; efficiency; effectiveness; fictitious conflict; real conflict

Hrčak ID:

20916

URI

https://hrcak.srce.hr/20916

Publication date:

18.12.2006.

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