Original scientific paper

The role of job satisfaction and intrinsic motivation on hygienic attitudes and behaviours in fast-food restaurants

Mustafa Daskin ; Food & Beverage Management Programme, School of Tourism and Hospitality Management, Sinop University, Sinop, Turkey

Abstract

This study was carried out to examine the effect of job satisfaction and intrinsic motivation as potential antece-dents towards hygienic attitudes and behaviours in fast-food restaurants in a Turkish context. In this survey, a total number of 240 usable questionnaires were personally retrieved from food-handlers in the research location, Turkey. The hypothesized relationships were tested using hierarchical regression analysis. According to the findings, job satisfaction and intrinsic motivation had positive impact on hygienic attitudes and behaviours. Significantly, there is a significant gender-based difference in the perception of hygienic attitudes and behaviours. This result shows that female employees show more tendencies towards hygienic attitudes and behaviours compared to males. This paper provides implications for managers in terms of minimizing foodborne diseases and maximizing the hygienic attitudes and behaviours among food-handlers. Theoretically, the current study by examining the untried effects and relationships lends further contribution to the related literature.

Keywords

hygiene; foodborne disease; intrinsic motivation; job satisfaction; food and beverage operations; hygienic attitudes and behaviours; Turkey

Hrčak ID:

218773

URI

https://hrcak.srce.hr/218773

Publication date:

29.3.2019.

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