Essays
https://doi.org/10.3325/cmj.2020.61.177
Healthy communication in the promotion of healthy agingduring COVID-19 pandemic
Marijana Braš
; Department of Psychiatry and Psychological Medicine, Clinical Hospital Centre Zagreb, Zagreb, Croatia
Veljko Đorđević
; Center for Palliative Medicine, Medical Ethics and Communication Skills, University of Zagreb School of Medicine, Zagreb, Croatia
Neda Pjevač
; Department of Educational Technology & Educational Multimedia Center, University of Zagreb, School of Medicine, Andrija Štampar School of Public Health, Zagreb, Croatia
Ivana Đurić
; Zagreb’s Institute for the Culture of Health, Zagreb, Croatia
Abstract
Communication in medicine is a fundamental clinical skill
and one of the most important tools we have for provid-
ing quality patient care and improving patient satisfaction.
Good communication between health professionals and
patients is mutually beneficial and essential in the thera-
peutic process. The patient can receive a better and more
personalized care, while the health worker will find it eas-
ier to perform his work. Communication in medicine has
evolved from the paternalistic model to the current model
of collaborative partnership, which highlights the impor-
tance of informed consent and shared decision making.
In person-centered medicine and people-centered health
care, an effective communication is regarded as the best
example of ars medica (the art of medicine), while the com-
munication skills training has become internationally ac-
cepted as an essential component of medical education.
Keywords
Hrčak ID:
253168
URI
Publication date:
14.6.2020.
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