Original scientific paper
https://doi.org/10.31297/hkju.22.2.3
Ethical Work Climate, Social Trust, and Decision-Making in Malaysian Public Administration: The Case of MECD Malaysia
Sri Langgeng Ratnasari
; University of the Riau Islands, Batam, Indonesia
Nomahaza Mahadi
; International Business School, University of Technology Malaysia, Kuala Lumpur
Nur Anis Nordin
; International Business School, University of Technology Malaysia Kuala Lumpur
Dio Caisar Darma
; , Department of Management, Samarinda College of Economics, Samarinda, Indonesia
Abstract
This paper examines the role of social trust in influencing ethical work climate and decision-making. Moderated regression analysis was used to analyse the data. A survey was carried out at the Ministry of Entrepreneur and Cooperative Development (MECD) in Malaysia, and was completed by all 349 employees, which permitted a comprehensive overview. We found that company interest, friendship, team play, and personal morality were closely related to increasing social trust (p <0.05). Social trust also mediated a positive impact of company interest, friendship, team play, and personal morality on decision-making with
p <0.05. Rules and procedures had no significant impact either on social trust or decision-making. Eight hypotheses
were confirmed, while two were rejected. Implications for practice and research are discussed.
Keywords
public servants; social trust; surveys; MECD Malaysia; ethical work climate; MRA (moderated regression analysis
Hrčak ID:
280375
URI
Publication date:
14.7.2022.
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