Original scientific paper
https://doi.org/10.1080/1331677X.2022.2100436
Does quality management system help organizations in achieving environmental innovation and sustainability goals? A structural analysis
Long Zhao
Jianqiang Gu
Jawad Abbas
Dervis Kirikkaleli
Xiao-Guang Yue
Abstract
The swift decline in the quantity and quality of natural resources
and the public’s increased awareness about it is putting steep
pressure on manufacturing and services firms to follow ecofriendly
practices. The United Nations has made it imperative for
organizations to ensure sustainability in their operations. This
study investigates whether the quality management system
within an organization helps them achieve environmental innovation
and sustainable development goals? It also examines does
environmental innovation facilitates firms in achieving sustainable
development goals? Six quality management practices are taken
from the American ‘Malcolm Baldrige National Quality Award’;
environmental innovation includes product and process innovation,
and corporate sustainability includes environmental, social,
and economic dimensions. The authors followed the non-probability
convenience sampling technique to collect data from the
junior, middle, and senior managers from medium and large-size
services and manufacturing firms from July 2019 to October 2019.
The structural analysis indicated that quality management facilitates
firms to achieve their environmental innovation and sustainability
goals; environmental innovation significantly enables
organizations to achieve sustainability goals. Dimensional analysis
indicated that quality management significantly impacts all
studied dimensions. However, environmental innovation is found
to have an insignificant impact on social sustainability. The findings
of this study provide valuable insights to the managers of
the manufacturing and services firms concerning eco-innovation
and sustainability goals and conclude by offering recommendations
for future studies.
Keywords
Quality management; environmental innovation; sustainable development; green innovation; manufacturing industries; services industries
Hrčak ID:
304272
URI
Publication date:
31.3.2023.
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