Preliminary communication
THE DYNAMICS OF CROSS-CULTURAL LEARNING: A U-SHAPED JOURNEY?
Maja Vidović
Abstract
This empirical paper focuses on the dynamics of cross-cultural learning by examining the shape and changes in the cross-cultural learning curve. Specifically, analyzing the results from a study performed on a total of 322 undergraduate students, the paper aims to describe the process of developing cross-cultural competencies, and cultural intelligence in particular. This study seeks to provide answers about the context of developing cultural intelligence, especially in relation to the starting point regarding cultural intelligence, previous cross-cultural experience, and overall enthusiasm for learning. The most intriguing finding of this paper is the fact that cross-cultural learning indeed represents a U-shaped journey. This insight helps to develop better cross-cultural training programs, that can be specifically tailored to key characteristics of the learner, and thus enabling better results in developing cultural intelligence. HR experts focused on training and development can benefit from understanding that culture shock doesn’t only happen with international travel, but also with cross-cultural learning. Preparing participants of the cross-cultural training programs for the foreseeable frustration and shock as they go through training, might just be the nudge they need to finish moving along the curve towards new heights. Additionally, the study confirmed that the cultural intelligence growth pace is correlated with the baseline reported cultural intelligence of the learner, and the learner’s enthusiasm for the training project.
Keywords
Hrčak ID:
320119
URI
Publication date:
31.7.2024.
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