Professional paper

HUMANIZING LEADERSHIP: FROM EMPATHY TO INCLUSION

Sanja Živković

Abstract

The more our environment becomes digital and artificial, the greater the need to humanize leadership. This paper aims to advance understanding and give suggestions on how certain leadership capabilities can be developed that could be considered key in humanizing leadership in the digital age: empathy, listening, and inclusion. Empathy is essential for deep listening, while both empathy and listening lead to genuine inclusion. Developing these three capabilities would allow leaders to better recognize, respect, and value the emotions, perspectives, and ideas of others, which has become key to improving well-being and effectiveness on the individual, group, and organizational levels. The proposed humanizing leadership framework is applicable to organizational leadership at all levels and across the private, public, and nonprofit sectors. Leadership development specialists can utilize it to design and implement programs tailored to individual and organizational objectives, while current and aspiring leaders can use it for learning and development.

Keywords

leadership, leadership development, empathy, listening, inclusion

Hrčak ID:

320120

URI

https://hrcak.srce.hr/320120

Publication date:

31.7.2024.

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