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Original scientific paper

NEW WAYS OF WORKING AND EMPLOYEES’ WELL-BEING: SUBGROUP DIFFERENCES

Maša Tonković Grabovac orcid id orcid.org/0009-0002-0399-2204 ; Fakultet hrvatskih studija, Sveučilište u Zagrebu, Hrvatska *
Ivana Hanzec Marković orcid id orcid.org/0000-0001-5944-6208 ; Odjel društveno-humanističkih znanosti, Sveučilište u Slavonskom Brodu, Hrvatska
Jasminka Despot Lučanin ; Hrvatsko psihološko društvo, Zagreb, Hrvatska

* Corresponding author.


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Abstract

New ways of working (NWW) represent one mode of adaptation to rapid changes in today’s workplace.
Digitalization allows employees to work more flexibly, i. e. to choose when, where, and by which communication
tool to do their work. This praxis showed benefits for both their productivity and workrelated
well-being. Nevertheless, it is still not clear how new ways of working impact the work-family
interaction, calling for future studies to examine the consequences of new ways of working among
persons varying in individual differences. Therefore, the goal of this study was to examine the benefits
that new ways of working have on employees’ well-being, in various groups of Croatian employees.
Participants were 320 employees of various Croatian organizations, heterogeneous regarding sociodemographic
characteristics, employed in various sectors on various positions. Participants completed an
on-line questionnaire which included The new ways of working scale, Work-family conflict scale, The recovery
experience questionnaire, The Job Affective Well-being scale and Satisfaction with life scale. Also,
we collected data on participants’ sociodemographic and work-related characteristics.
The results showed that there were significant differences in representation of new ways of working
in groups of employees varying in demographic, and work-related characteristics. In addition,
based on correlations with multiple well-being criteria, we can conclude that not all groups of employees
benefit from flexible work design to the same extent. Hence, organizational support for encouraging
flexibility in work should be customized to better suit every employee.

Keywords

new ways of working; flexible work design; work-related well-being; Croatian employees; group differences

Hrčak ID:

320936

URI

https://hrcak.srce.hr/320936

Publication date:

22.9.2024.

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