Professional paper

https://doi.org/10.46419/vs.56.6.8

Efficient Management of Sample Reception and Documentation at the Croatian Veterinary Institute, Zagreb, Croatia

Darko Želježić ; Hrvatki veterinarski institut, Zagreb, Hrvatska *

* Corresponding author.

Abstract

The reception office at the Croatian Veterinary Institute plays a crucial role in ensuring the accurate and efficient handling of
samples and accompanying documentation, and serves as the first point of contact for veterinarians and inspectors regarding samples, or for clients who call by phone. This paper outlines the best practices for managing sample reception, emphasising the importance of proper documentation, the use of technology to streamline processes, and the implementation of quality control measures. Proper documentation is essential for maintaining sample traceability and integrity, which is critical for accurate testing and analysis. The use of technology, such as electronic documentation systems and barcode scanning, can significantly enhance the efficiency and accuracy of the sample reception process. Additionally, implementing quality control measures, including regular audits and staff training, ensures the reliability and consistency of the reception process. By adopting these best practices, the
Croatian Veterinary Institute can improve its operational efficiency and reduce the risk of errors, thereby contributing to public health and safety.

Keywords

sample reception; documentation; Croatian Veterinary Institute; quality control; technology

Hrčak ID:

327408

URI

https://hrcak.srce.hr/327408

Publication date:

16.3.2025.

Article data in other languages: croatian

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