Professional paper
https://doi.org/10.36978/cte.9.2.4
The Impact of Artificial Intelligence on Human Resources Management in Organizations: A Review of Literature
University Ovuokeroye Edih
orcid.org/0000-0002-1634-0603
; Nigeria Maritime University Okerenkoko, Gbaramatu, Nigeria
*
Yerin Ekpedibo Yerin
; Nigeria Maritime University Okerenkoko, Gbaramatu, Nigeria
* Corresponding author.
Abstract
Change is the only constant phenomenon which stands to be inevitable. The evolution of artificial intelligence (AI) is one of the changes revolutionizing the world in several areas. Based on this background the study examines the roles of AI in human resources management in dynamic business environments: a review of literature. Findings suggest that in today's dynamic business environments, artificial intelligence is pivotal to ensuring effective management of human resources in the organization. AI systems have the technical potential to revolutionize the human resources management practice in competitive business environments. AI can improve organizational efficiency, and job satisfaction by automating several managerial functions. These functions are; accounting processes, and employees’ responsibilities and engagements, which are not restricted to recruitment and selection processes, workers training schedules, performance management/appraisal, cost minimization and profit maximization objectives, reward system through AI algorithms, feedback measures, and other areas of human resources management practices. AI technologies can automate mundane tasks, streamline management practices, and provide customized solutions for managers and leaders. This study further considers the essentials of AI in managing the human asset in complex and dynamic and turbulent business environments. It dissects the challenges and implications of implementing AI solutions to the management of the human resources in the organization. Thus, the paper concludes that modern business organizations should employ the knowledge of AI and data analytics to manage its human resources since both enhance organizational efficiency, promote the use of digital knowledge, improve employees’ development, and performance as well as sustainable profitability.
Keywords
AI; human resources; impact; management; organization; literature review
Hrčak ID:
342007
URI
Publication date:
18.12.2025.
Visits: 241 *