Original scientific paper
The Impact of Formal Authorization and Halal Education on Effective non- Conformity Management in the Halal Food Industry
Amir Sakić
orcid.org/0009-0003-1262-8743
; Agency for Halal Quality Certification, Turalibegova 73, 75000, Tuzla, Bosnia and Herzegovina
*
* Corresponding author.
Abstract
This paper presents the results of a study examining the impact of employees’ formal authorization and
halal education on the effectiveness of non-conformity management in the implementation of halal
standards within the food industry of Bosnia and Herzegovina. The study is based on the assumption
that the formal authorization of halal-competent employees, operationalized through membership
in a halal team, positively influences an organization’s ability to identify and effectively address
deviations from halal standard requirements in a timely manner. The methodological framework
employed a survey research design conducted on a sample of 150 employees from 44 halal-certified
food companies in Bosnia and Herzegovina. Data were analyzed using independent-samples
t-tests and analysis of variance (ANOVA). The results indicate a statistically significant positive
difference in the mean evaluation of non-conformity management effectiveness between employees
who possess formal authorization and those who do not. The analysis further explored the effect
of formal halal education, which was also found to have a statistically significant positive impact,
although of a smaller magnitude. In addition, significant differences in perceived effectiveness were
observed across job positions, with quality managers reporting higher effectiveness evaluations than
production employees. Overall, the findings clearly demonstrate that formal authorization represents
a key factor contributing to higher perceived effectiveness of non-conformity management systems.
The study offers practical recommendations for improving existing practices, including the extension
of formal authorization and targeted education to all employees involved in the halal production
chain, with particular emphasis on operational staff.
Keywords
formal authorization; halal education; non-conformity management; halal quality; Bosnia and Herzegovina
Hrčak ID:
344185
URI
Publication date:
31.12.2025.
Visits: 159 *