Review article

Influence factors and methods for determining VTS operator’s workload

Pavao Komadina ; Faculty of Maritime Studies Rijeka
Lovro Maglić orcid.org/0000-0002-7923-0938 ; Faculty of Maritime Studies Rijeka

Abstract

The effectiveness of any system, in which an integral part is the operational staff, depends on its abilities, skills and organization. Good organization of the tasks, personnel and their number is extremely important to achieve an optimal workload, thereby increasing the efficiency of the operator, and reduce the risk of errors in operating procedures. This paper presents the VTS Centre staff organization with the associated responsibilities and lists the main factors that directly and significantly affect the VTS operators’ workload. Furthermore, the suggestions for optimizing the impact of certain factors are presented. The methods for determining the level of the staff workload are presented, with an emphasis on the subjective and objective methods by measuring physiological parameters. By applying these methods, it is possible to accurately determine the optimal number of operators in a VTS Centre. Based on the presented methods and research examples in the world, suggestions are given for the use and combination of specific methods for a VTS team workload researches.

Keywords

workload; fatigue; VTS staff

Hrčak ID:

75333

URI

https://hrcak.srce.hr/75333

Publication date:

28.12.2011.

Article data in other languages: croatian

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