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Journal of Information and Organizational Sciences, Vol. 24 No. 1, 2000.

Preliminary communication

COMMUNICATION PROBLEMS IN INFORMATION SYSTEM AND SOFTWARE DEVELOPMENT

Goran Bubaš ; Faculty of Organization and Informatics, University of Zagreb, Varaždin, Croatia
Željko Hutinski ; Faculty of Organization and Informatics, University of Zagreb, Varaždin, Croatia
Dragutin Kermek ; Faculty of Organization and Informatics, University of Zagreb, Varaždin, Croatia

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Abstract

A survey was performed on 227 information technology (IT) professionals to investigate communication problems related to information system (IS) and software development. As a result of data analyses a more precise estimate was possible of the level of communication problems associated with various segments of communication in IS and software development, as well as an identification of the origins of such problems. Highest degree of difficulty was found in relation to communication with clients / users that is predominantly caused by their lack of IS and IT related knowledge or experience.

Keywords

information system design; software engineering; communication; users; teamwork; education

Hrčak ID:

78626

URI

https://hrcak.srce.hr/78626

Publication date:

15.6.2000.

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