Original scientific paper
FACTORS OF POOR WORK ORGANIZATION AS PREDICTORS OF BURNOUT SYNDROME OF HOSPITAL DOCTORS
Senada Selmanović
; Medicinski fakultet Univerziteta u Tuzli, Tuzla, BiH
Nurka Pranjić
; Medicinski fakultet Univerziteta u Tuzli, Tuzla, BiH
Sanja Brekalo Lazarević
; Medicinski fakultet Univerziteta u Tuzli, Tuzla, BiH
Zejneba Pašić
; Medicinski fakultet Univerziteta u Tuzli, Tuzla, BiH
Jasmina Bošnjić
; Medicinski fakultet Univerziteta u Tuzli, Tuzla, BiH
Mensur Grbović
; Medicinski fakultet, Podgorica, Crna Gora
Abstract
Activity of physicians is classified as a highly stressful occupation. Given the high level of stress in the workplace, physicians are in danger of burnout syndrome at work. This study identifies the predictors of burnout syndrome arising from inadequate work organization. An intersection study was conducted, which included 250 doctors, employees of University Clinical Centre in Tuzla. 160 (64%) of 250 agreed to participate in the study and 13 (5%) returned incomplete data in questionnaires. The final number of participants was 147 with age average of 41.24 ± 8.97(SD). 58% were female doctors. We used “The stress in the workplace of hospital health workers questionnaire” created at “The School of Public Health Andrija Štampar” in Zagreb to evaluate the causes of stress in the workplace. The “Maslach Burnout Inventory” was used to estimate the burnout syndrome. The study shows high levels of stress arising from poor work organization. Among hospital doctors, high levels of emotional exhaustion (37%), depersonalization (46%) and low perception of personal achievement (50%) were reported, which all relate to the presence of burnout syndrome at work. Work overload was the main predictor of all three dimensions of burnout syndrome. Good organization of work and continuous preventive interventions might affect the control of not only burnout syndrome, but also the occurrence of chronic medical illnesses, associated with stress at work.
Keywords
hospital doctor; stress due to poor work organization; occupational burnout syndrome
Hrčak ID:
79183
URI
Publication date:
30.3.2012.
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