Review article

INFORMATION SYSTEM IN THE CARDIO POLYCLINIC

MARINA MIHAJLOVIĆ ; Zagreb University Hospital Center, Department of Cardiovascular Diseases, Zagreb, Croatia
MARIJA ŽIVKOVIĆ ; Zagreb University Hospital Center, Department of Internal Medicine, Zagreb, Croatia

Abstract

The cardiologic polyclinic information system ensures effective management of business processes in the polyclinic. Medical nurse provides health care to a patient with the support of the information system, which enables recording the patient’s identity, admission, participation fee charges, billing for the services provided, patients’ orders for noninvasive diagnostic methods, and implementation of diagnostic methods. The nurse enters patient’s personal information at every work station, updates the existing records, and has an opportunity to add notes and insights to the results of patient’s diagnostic tests and doctors’ opinions for patients in the polyclinic. Additionally, the nurse records the services and supplies provided, and these entries are used for billing and service charges. This information is accessible at every work station to authorized persons exclusively. The implementation of the information system enables medical nurses working at the reception desk and in nurses’ consulting room to record administrative data and data related to diagnostic analysis at the moment and at the place they happen. A personal password is required to access these data. In this way, the patient admission recording is facilitated, and in case the patient needs to be contacted, communication with him/her is improved, and finally, writing reports and data analysis are simplified. Apart from the advantages, there also are problems such as inadequate staff education and insufficient reliability of the information infrastructure, which if overloaded, can slow down the system, and this is time consuming for both health workers and patients.

Keywords

hospital information system; cardio polyclinic; computerization

Hrčak ID:

117956

URI

https://hrcak.srce.hr/117956

Publication date:

19.3.2014.

Article data in other languages: croatian

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