Original scientific paper

Knowledge management in CBS Croatia

Nevena Jerak ; PhD candidate in Sociology, Graduate Economist, IT consultant-architect at Central Bureau of Statistics Croatia

Abstract

Intensive harmonization and standardization of business and information processes with the European institutions is a challenge to the central authority of the official statistics in Croatia, Central Bureau of Statistics, but also an obligation because European regulations and directives are generally obligatory and practically have the priority over regular jobs. On the other hand, Eurostat and national statistics of the EU countries (especially Scandinavian countries) are working with advanced technologies and rapidly introduce new standards, applications, integrated information systems, etc. The technology is primarily based on XML solutions that allow a standardized representation of data sets, which in this form can send and receive various portals which significantly speeds up and simplifies collaboration and communication. In such a situation, the questions that come to mind in CBS are: how knowledge management can help to answer the challenges of new technologies and aligning business processes with Eurostat standards? How knowledge is created, how it is used? To what extent is documented and in what ways is it spread? What are the barriers to knowledge transfer? Is there a need to develop a knowledge management strategy? We assume that implementation of systematic and organized process of knowledge management would improve communication and cooperation, change organizational culture, greater extent of documenting knowledge, which would ultimately improve the performance of organization and respond to those challenges. The starting point of the analysis of the situation would be the sector of information technology because it is understood as a support to other sectors in CBS for providing all IT services and maintenance. Also, the IT sector provides information technology for conceptual and practical implementation of knowledge management.

Keywords

information systems; information technology; knowledge management; harmonization; standardization; CBS, Eurostat

Hrčak ID:

130298

URI

https://hrcak.srce.hr/130298

Publication date:

1.6.2013.

Article data in other languages: croatian

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