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The Relationship between the Level and Modality of HRM Metrics, Quality of HRM Practice and Organizational Performance

Nina Pološki Vokić orcid.org/0000-0001-7600-7928 ; Faculty of Economics and Business, University of Zagreb

Abstract

The paper explores the relationship between the way organizations measure HRM and overall quality of
HRM activities, as well as the relationship between HRM metrics used and financial performance of an
organization. In the theoretical part of the paper modalities of HRM metrics are grouped into five groups
(evaluating HRM using accounting principles, evaluating HRM using management techniques, evaluating
individual HRM activities, aggregate evaluation of HRM, and evaluating HRM department). In the
empirical part of the paper researched concepts are assessed through questionnaires distributed to Croatian
organizations with more than 500 employees. Respondents (HRM managers) provided information about
HRM metrics their organizations use, overall quality of HRM practice, and financial performance of their
organizations. Based on the acquired data, relationships between modality of HRM metrics, quality of
HRM and organizational performance are explored.

Keywords

HRM metrics; HRM evaluation; HRM quality; organizational performance; Croatia

Hrčak ID:

136810

URI

https://hrcak.srce.hr/136810

Publication date:

1.12.2011.

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