Review article
Port Towage as a Factor of Port Service Integrity and Efficiency
Paolo Miletić
; Jadranski pomorski servis d.d., Rijeka, Croatia
Borna Debelić
; University of Rijeka, Faculty of Maritime Studies, Rijeka, Croatia
Deša Rathman
; Ploče Port Authority, Ploče, Croatia
Abstract
The paper addresses the organisational aspect of port towage as one of the key port services in ports open to public traffic bearing particular international importance for Croatia, including the analysis
concerning the characteristics and the role of port towage as factors of the overall efficiency of port activities and the port system as one of the key points on the transport route. The authors propose an
organisational model of the port towage service systemized by key phases and steps with well defined relations and outputs of certain phases. The study was carried out through field research of corporate
practices of Jadranski pomorski servis d.d. (The Adriatic Maritime Services) Rijeka and the company business data in order to create an organisational model and workflow of key activities. The authors
have analysed the completeness and the integrity of port services and the role of port towage. They have concluded that an adequate organisation of port towage based on continuous monitoring and
development can significantly improve the integrity and efficiency of port operations as a whole as well as the port absorption capacity and the competitiveness of the transport route.
Keywords
port towage; port services integrity; port efficiency; and organisational model
Hrčak ID:
138218
URI
Publication date:
28.4.2015.
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