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Original scientific paper

https://doi.org/10.1080/1331677X.2017.1305786

Analysis of the efficiency of insurance companies in Serbia using the fuzzy AHP and TOPSIS methods

Ksenija Mandić
Boris Delibašić
Snežana Knežević
Sladjana Benković


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Abstract

The aim of this study is to propose a fuzzy multi-criteria model that
will facilitate the assessment of insurance companies’ efficiency. This
study includes all companies operating within the insurance sector in
Serbia in the period from 2007 to 2014 and the data were used from
the published financial statements of insurance companies. Five key
indicators were identified for the assessment and rating of insurance
companies. Fuzzy Analytic Hierarchy Process (FAHP) and Technique for
Order Performance by Similarity to Ideal Solution (TOPSIS) were used
for building the proposed model. In the first stage, priority weights of
criteria were defined by using the FAHP, while in the second phase the
insurance companies were ranked using the TOPSIS method.

Keywords

Insurance companies; Financial performances; Fuzzy logic; Multi-criteria decision-making methods; FAHP; TOPSIS

Hrčak ID:

180891

URI

https://hrcak.srce.hr/180891

Publication date:

1.12.2017.

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