Review article

https://doi.org/10.31341/jios.41.2.1

Utilization of Discrete Event Simulation in Business Processes Management Projects: a Literature Review

Vesna Bosilj Vukšić orcid.org/0000-0002-0841-7754 ; Faculty of Economics and Business, Department of Informatics, University of Zagreb, Zagreb, Croatia
Mirjana Pejić Bach orcid.org/0000-0003-3899-6707 ; Faculty of Economics and Business, Department of Informatics, University of Zagreb, Zagreb, Croatia
Katarina Tomičić-Pupek orcid.org/0000-0001-6188-7395 ; Faculty of Organization and Informatics, University of Zagreb, Varaždin, Croatia

Abstract

Discrete event simulation (DES) software is often used in business process management (BPM) projects, in order to support modeling, change and automatization of process modeling. However, the current research lacks systematic overview of the benefits and pitfalls of using DES software for BPM. The goal of this paper is to provide a systematic analysis of research paper related to the operations research, computer science, business and management that report the usage of DES in BPM projects, in order to shed some light in this area. Results of this analysis could be useful to academics and business practitioners in their projects.

Keywords

Discrete event simulation; business process management; project; literature review

Hrčak ID:

190715

URI

https://hrcak.srce.hr/190715

Publication date:

13.12.2017.

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