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Original scientific paper

A multi-criteria evaluation of the European cities’ smart performance: Economic, social and environmental aspects

Jelena Stanković orcid id ; Faculty of Economics, University of Niš, Niš, Serbia
Marija Džunić orcid id ; Faculty of Economics, University of Niš, Niš, Serbia
Željko Džunić ; JUNIS, University of Niš, Niš, Serbia
Srđan Marinković orcid id ; Faculty of Economics, University of Niš, Niš, Serbia

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page 519-550

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The purpose of the paper is to provide the ranking of Central and Eastern
European cities, based on various elements of cities’ smart performance. Our
analysis enables the evaluation of social, economic and environmental aspects of
urban life that represent the determinants of cities’ competitive profiles and
consequently, the positions on the ranking lists. The research is based on the data
on perceptions of citizens on different aspects of urban quality, provided by the
Eurostat’s Urban Audit Perception Survey. For the assessment of various
hierarchically structured indicators of cities’ smart performance, a multi-criteria
analysis model is developed, combining the AHP (Analytic Hierarchy Process) for
determining the relative importance of criteria and TOPSIS (Technique for Order
Preference by Similarity to Ideal Solution) method of ranking. The main finding of
the paper implies that direct perceptions of citizens on the overall life satisfaction
in the analyzed European cities are not influenced by their smart performance. The
comparison of ranks obtained by the constructed multi-criteria model and
perceived satisfaction of life indicates a rather weak relation.


smart cities, urban development, multi-criteria analysis, sustainability, infrastructure

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